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PAYMENT
What payment methods do you accept?
We offer a range of payment methods for your convenience! Your selected payment method will be charged when the order is placed, even for items scheduled to ship later and/or made-to-order. This process ensures that your order is promptly queued for fulfillment and shipping.
Please note that once the order has been placed, we are unable to change the method of payment and/or currency.
1. Credit and Debit Visa Card
If you have a Seeyoo account, your default billing information will appear at checkout. Otherwise, you can manually enter the payment details at the time you place the order. Kindly note that depending on the restrictions on your card, the transaction may be declined by the bank.
Seeyoo Jewelry reserves the right to detect and check the validity of the card used and may decline transactions depending on the result of these checks.
2. Paypal
Simply click the PayPal option during checkout where you will be asked to log into your PayPal account. Once the order is completed, you will be redirected to our website.
How are refunds processed?
For questions on returns and exchanges, please check here.
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Please note Seeyoo Jewelry cannot issue a refund to a method of payment that is different from the one used to place the order. Upon receiving your returned item at our warehouse, it will take up to 10-15 business days for the returns team to process and send you a return confirmation email.
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1. Credit Card
From the day the return is processed by the returns team, depending on your bank, it will take around 5-10 business days for the fund to reappear on your end. Should you have canceled your credit card or reissued a new one, the amount will be transferred by the bank.
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2. Debit Visa Card
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Online purchases made with Debit Visa Card will be processed as a credit card, and will take around 5-10 business days for the refund amount to appear on your end.
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In-store purchase returns originally paid with Debit Visa Card must be processed in-store with the card present. The refund will be processed the same day.
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3. Paypal
Once a refund has been made back to your PayPal account, you will receive a notification from PayPal. It may take around 5-10 business days for you to see the fund on your bank account.
Will I be charged duties, taxes and any other fees?
Duties and Taxes
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United States and Canada Duties are included. Taxes are applied at check-out according to the state/province of the shipping address.